QUESTIONS, ANSWERED
Car Detailing FAQ: Everything You Need to Know
From choosing the right service and sizing your vehicle to booking and prep, here are clear answers to the questions we hear most.
Which detail do I need?
It comes down to what your car needs most. If you mainly want the inside deep cleaned and just a wash outside, our Interior Detail with Exterior Wash is the most popular choice. If your paint needs attention, look at the Exterior Detail. Want the works? The Full Detail covers inside and out. Our pricing page lays it all out, and if you are still unsure, just tell us how you use your car and we will point you to the right fit. And once you have had your first detail, you are automatically in our loyalty program for discounted pricing and monthly specials on future visits.
The Essentials is a maintenance clean, a wipe down, vacuum, floor mats and interior windows, ideal for keeping an already-decent interior fresh. An Interior Detail goes much deeper: compressed air, steam cleaning, shampooed carpets and upholstery, and conditioned leather. If your interior is overdue or you are a daily driver, go with the Interior Detail.
It is our top tier package and our highest level of care, all in a single visit. It includes everything in the Full Detail plus multi-step paint correction, a ceramic spray sealant for longer lasting protection, an engine bay detail, and a complete interior. It is a seasonal offering, available May through October, and starts at $650. You can see it next to every other service on our pricing page.
Yes. Thorough dog hair removal is available as a $35 add-on on our detailing services. It is labor intensive and varies a lot from one vehicle to the next, so if there is heavy buildup we will confirm any adjustment with you before we begin. There are never surprises after the fact.
Our services are sold as complete packages, so we do not remove parts for a lower price. If you need something specific cleaned or a custom job, request an appointment using the Special Request option and tell us exactly what you are after. We will take it from there.
Sizing your vehicle
Here is a quick guide:
- Small: sedans, coupes, convertibles, crossovers, compact SUVs, single-cab trucks.
- Mid-Size: full-size sedans, mid-size SUVs, station wagons, double-cab trucks.
- XL: XL SUVs and XL trucks.
- Minivan: priced separately, with leather or cloth seats.
Not sure? Pick your closest guess. You are never locked in by what you choose, we confirm your exact size and price before anything is booked. You can see every size on the pricing page.
No problem at all. The price you see is an estimate, and every vehicle is confirmed before booking. If your car falls into a different size than you guessed, we will let you know the correct price up front. There are never surprises after the fact.
Getting on the calendar
The best way is to use our appointment request form. Tap any Request Appointment button on this page and it opens right here, no separate page to visit. It takes a minute, lets you tell us your vehicle, service and preferred dates, and makes sure nothing slips through the cracks. Prefer to talk? Call or text us any day at (510) 965-8683.
It depends on how booked we are that week. Let us know the timeframe you are hoping for when you reach out, and we will tell you the soonest we can get to you, then find a day and time that fits your schedule.
We are available seven days a week by appointment. Times fill up fast and are not guaranteed, so reach out with the day you have in mind and we will let you know what we can do.
Yes. Send us a quick description of your vehicle and its condition and we will give you a quote. If your car needs a closer look, for example heavy oxidation or a tricky interior, we are happy to come out for a free, no-obligation estimate before any work begins.
It depends on the service and your vehicle. The Essentials runs about an hour, an Interior Detail around two and a half hours, and a Full Detail closer to four. These are estimates for a car in typical condition, and we confirm your exact timing when you book.
Weather can affect the exterior work. If conditions will not let us do the job right, we will reach out to reschedule, or for some services you are welcome to bring your vehicle to us at 3009 Ashby Ave, Berkeley, by appointment only. We would rather move the appointment than rush a result we are not proud of.
How mobile detailing works
Yes. We are fully mobile and come to your home or workplace. Our service vehicle carries its own water and power, so we can even detail street-side. There is nothing you need to provide, just access to your vehicle. No driveway? No problem.
We serve the East Bay from our Oakland home base, including Berkeley, Piedmont, Alameda, Albany, El Cerrito, Kensington, Emeryville and Richmond, plus Contra Costa communities like Orinda, Moraga, Lafayette and Walnut Creek. See the full map on our areas we serve page. Areas outside the core zone may include a $50 to $75 transport fee, or you are welcome to bring your car to us at 3009 Ashby Ave, Berkeley, by appointment only.
You do not have to stay the whole time. We just need a few minutes when we arrive to look over your vehicle together and confirm what is covered. After that, you are free to go about your day while we work.
Yes. If it is easier for you, or access to your vehicle is limited where you are, you are welcome to drop it off with us at 3009 Ashby Ave, Berkeley, by appointment only.
What we use and why
We use non-toxic, fragrance-free interior products and biodegradable exterior wash solutions, safe for your car, your family, your pets and the bay. We also use as little water as possible while still delivering excellent results. Eco-friendly is our method, but quality workmanship is always the priority. You can read more about our approach on our about page.
That is exactly why we do what we do. Our interior products are non-toxic and fragrance-free, so there are no harsh chemical smells left behind in the cabin where your family and pets ride. You get a genuinely clean car, not one masked with fragrance.
Professional-grade tools, not consumer equipment. That includes steam cleaning, hot water extraction, machine polishing and quality buffing compounds, plus a professional steam cleaner for hard-to-reach spots, deodorizing and sanitizing. It is a big part of why the results hold up in real life, not just in photos.
We are focused on our core interior and exterior detailing right now. If you are interested in longer-term paint protection, reach out and we will talk through the best options for your vehicle.
The practical stuff
Payment is due when the service is finished. We accept Venmo, Zelle, cash, and all major credit and debit cards. There is a small $5.00 fee for payments collected over the phone.
Please give us at least 24 hours notice to cancel or reschedule. Because we reserve that time for you and turn other business away, late cancellations or reschedules are charged a $95 fee. You can read the full details on our service policies page.
We stand behind our work with a 100% satisfaction guarantee. If something does not meet your expectations, let us know within 24 hours of the service and we will come back and make it right.
The prices you see are for a vehicle in typical condition. Extra charges can apply for things like heavy pet hair, heavy staining or buildup, or paint correction. We always inspect and confirm your exact price before we begin, so you know what to expect with no surprises.
We put together simple aftercare tips for your interior, exterior, leather and wax so your results last as long as possible. Take a look at our post detail care page for the full guide.
To keep everyone safe, there are a few things we do not take on. We do not use a customer's electricity or ladders, lift heavy items, clean mold, handle human or pet waste, or work around aggressive animals. If you are unsure whether your situation works, just ask and we will let you know. The full details are on our service policies page.
Still have a question?
We are glad to help you figure out exactly what your car needs.